Excellent connectivity

Thanks to its neutrality and partnership with many communications service providers, Fast Cloud offers its customers one of the highest levels of connectivity in Our Region. Both campuses are interconnected by optical fibre links via two independent lines.

Scalability of digital resources

We keep scaling up our capacity and building newDCs to ensure flexible scaling for every customer for years ahead.

24/7/365 technical support

Fast Clouds duty engineers monitor equipment performance in real time and process customer inquiries on a 24/7 basis. Instant response makes it possible to prevent problems and solve any issues well and fast.

«Remote Hands»

Fast Clouds technicians can take charge of any equipment-related activity such as assembly, upgrading, installation and removal, configuring and testing, troubleshooting, etc. This will savetime and resources for our customers.

Traffic exchange

Access several peering platforms including Eurasia Peering and CE-CIX, UAE-IXAround 200 ASNsWith access through route servers to reduce latency1 -100 Gbit/sec port speed Also 10, 25 and 40 Gbit/sec capacity 320+ Gbit/sec peak traffic With total capacity over 2 Tbits DDoS protection For our peering community through our partners>

High power density solutions

Fast Clouds data centers are fit to house complex high-power, high-density installations of 25 kW per rack. Each such project is unique and features out-of-the-box cooling, power and space solutions

• Power availability 25 kW
• Customizable cooling options, including inter-rack
• CRAC units or wide cold aisles
• Scalable footprint
• Support of future growth
• SCN Structured Cabled network

Customer support

Data Center Customer support works 24/7/365, offering full-range services to ensure the best client experience throughout their entire journey with Fast Clouds. Our ticket response time is less than 30 minutes and we provide full assistance in English and Arabic.

Pre-sale and client arrival:

• design, cost estimation of equipment and installation works
• Installation of racks
• Structured cabling setup
• Installation of rack cages and cold aisles setting up of cient equipment, connecting to power grid, testing

Post-sale customer support:

• delivery/unloading of client equipment
• Remote hands service
• Equipment storage
• Cross-connect setup
• Installation of additional access control and security systems, video surveillance, microclimate and cooling solutions
• Providing regular reports and status update notifications about planned maintenance assistance in conducting audits and status checks footprint growth assistance … and much more.

Security

Customize security options for your infrastructure as you see fit from individual fenced areas to buffer zones with man-traps and biometric systems. No matter what you choose, your IT infrastructure is safe with us.
Auxiliary services
We provide our clients with options to optimize their stay at the Data Center and create all the right conditions for conducting timely & efficient equipment maintenance.

• Secured equipment storage
• Up to 6 physical security levels
• Dedicated caged areas and suites
• Individual data hall for up to 100 racks
• Biometric control & video surveillance
• Buffer zone and man-traps
• Fully equipped workplaces for the technical support team
• Disaster Recovery office
• Storage space
• Secured parking lot